Privacy Policy
Last updated: June 3, 2026
1. Introduction
Supermeals UAE ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, or meal delivery services.
2. Information We Collect
- Personal Information: Name, email address, phone number, delivery address, and payment details provided during account creation or checkout.
- Health & Dietary Data: Meal preferences, allergies, intolerances, and nutritional goals you share to customize your plan.
- Usage Data: App interactions, order history, device information, and IP addresses collected automatically.
3. How We Use Your Information
- Process orders and deliver meals to your address.
- Personalize meal plans based on your dietary preferences and goals.
- Communicate order updates, promotions, and service notifications.
- Improve our app, menu offerings, and customer experience.
- Comply with legal obligations and prevent fraud.
4. Data Sharing & Third Parties
We do not sell your personal data. We share information only with trusted service providers necessary to operate our business — such as payment processors, delivery partners, and cloud hosting providers. All third parties are contractually bound to protect your data.
5. Data Security
We implement industry-standard security measures including encryption (SSL/TLS), secure servers, and access controls to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Request a copy of the data we hold about you.
- Object to certain processing activities.
To exercise these rights, contact us at support@wearesupermeals.com.
7. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@wearesupermeals.com
Website: wearesupermeals.com